Policies

Dear Valued Clients:
Your time is very important, and your scheduled appointments are very important to my small business. Beauty by Alexandra reserves your appointments just for you and asks that if you must cancel or reschedule, please provide a 48-hour notice.

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Canceling within 24 hours of the service booked will result in a fee of $25.
Canceling within 12 hours of the service booked will result in a charge of 50% of the service(s) scheduled.
Failing to show or canceling within 1 hour of your appointment's start time will be considered a "no-show" which will result in a 100% charge for the service(s) scheduled. Non-refundable, non-transferable. 

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Beauty By Alexandra also understands that sometimes life happens: sickness, work, traffic, family emergencies, etc... For those instances, there will be a leniency policy of two "freebies". After the second freebie there will be a non-refundable deposit of $50 for color services and $20 for haircut services; to be able to book for another appointment. The deposit is applied towards the total amount due at the end of the appointment. Failure to show, or a late cancel for a third time will result in a suspension of being a client of Beauty By Alexandra's.

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A credit card is required to hold all appointments, your card will not be charged unless you fall within our cancellation policy limits.

We will not be able to provide the scheduled services if you are more than 15 minutes late for your appointment. 

Thank you for your understanding, and your continued support!
- Beauty By Alexandra